Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly when creating an account, such as your name, email address, phone number, and profile details. If you are a service provider, we also collect information about your services, pricing, and location. We automatically collect usage data, including your IP address, browser type, device information, and how you interact with the platform.
2. How We Use Your Information
We use your information to operate and improve the Gigstero platform, facilitate connections between event planners and service providers, process transactions and payments, send you relevant notifications and updates, provide customer support, and ensure the safety and security of the platform. We do not sell your personal information to third parties.
3. Data Sharing
We may share your information with other users as necessary to facilitate bookings (for example, sharing your contact details with a provider you have booked). We share payment information with our payment processor, Stripe, to process transactions securely. We may also share data with service providers who help us operate the platform, such as hosting and analytics services. We may disclose information if required by law or to protect our rights and the safety of our users.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure storage of credentials, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings. You may request a copy of the data we hold about you. You can opt out of marketing communications by adjusting your notification preferences. If you wish to delete your account entirely, please contact our support team.
6. Cookies and Tracking
Gigstero uses cookies and similar technologies to enhance your experience, remember your preferences, and understand how the platform is used. Essential cookies are required for the platform to function properly. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will remove your personal data within a reasonable timeframe, except where we are required to retain it for legal or business purposes.
8. Children's Privacy
Gigstero is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on the platform. Your continued use of Gigstero after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at support@gigstero.com.
See also our Terms of Service.